Privacy Policy
1. The Details We Collect
1.1 Members Details: Upon the on-line sign-up process, we collect your contact details including e-mail address, telephone/fax/mobile number, etc.
1.2 Registration Details: During your registration or attempt to register with us, we collect your contact details including the details of properties you are looking for. We may collect the aforesaid details, even if you did not complete the on-line transactions with us and use such private information pursuant to our Privacy Policy.
1.3 Statistical Details: In addition, we gather aggregate statistical details about our Site and Users, such as IP addresses, browser software, operating system, pages viewed, number of sessions and unique visitors, properties registered, properties viewed, photos of property agents, photos of properties and products etc. We may collect the aforesaid information, even if you did not complete the on-line transactions with us and use such information pursuant to our Privacy Policy.
1.4 Communication Services Details: At the time of your use or attempted use of our Communication Services (the services may contain e-mail services, auto-alert, newsletter, tell your friend, feedback and/or any other message or communication facilities designed to enable you to communicate with us or others) details such as your name, address, phone/fax number, email address and other personal details as well as details about your business shall be provided. We may collect the aforesaid details, even if you did not complete the on-line transactions with us and use such details pursuant to our Privacy Policy.
1.5 Collected Details: Members and property owners' information, Registration Details, Purchase Request Details, Billing & Payment Details, Statistical Details, and any other details we may collect from you through our Website, or any other means shall collectively be referred to as “Collected Details”. Such details shall include all details that you have typed in our on-line system, even if you did not complete the transactions on the system.
2. How Do We Use Your Details?
2.1 General: We use your collected information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content, layout, and service specifically for you. We may use your collected details to service your Account with us, including but not limited to investigating problems, resolving disputes, and enforcing agreements with us. We may share certain aggregate details based on analysis of collected details with our partners, customers, advertisers, or potential Users. We may use your collected details to execute marketing campaigns, promotions, or advertising messages on behalf of third parties; however, in these circumstances, your collected details will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.
2.2 Member's /property owners and their customers' information: We shall not disclose your membership details to any third party, other than for legal/relevant reasons.
2.3 Registration Details: We use Registration Details to process your requests and provide valuable services. This Details may be passed on to our agents, accredited dealers, manufacturers, and fulfillment partners for completion of the sale pursuant to contractual rights granted by us. Once our accredited dealer receives this Details, it becomes the property of the dealership in addition to ours.
2.4 Billing & Payment Details: The Billing & Payment Details which we collect shall not be disclosed to any third party, other than for legal reasons implied in the transaction. The billing & payment Details you have voluntarily provided while purchasing online has been registered. This Details is used to process your order and could later be used for further promotional marketing purposes. As part of our marketing policy to advise you of any other offers of related properties or services, we may allow other departments of TUKUTANE ONLINE, and the group to which it belongs, to have your name and address and/or email address.
2.5 Statistical Details: We use Statistical Details to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Details for internal analysis, monitoring and marketing decisions. We may provide Statistical Details to third parties, but when we do so, we do not provide personally identifying Details without your permission.
2.6 Communication Services Details: We may use your Details to provide services that you request or to contact you regarding additional services about which TUKUTANE ONLINE determines that you might be interested. Specifically, we may use your email address, mailing address, phone number or fax number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our Site. We may generate reports and analysis based on the Details for internal analysis, monitoring and marketing decisions.
3. Disclosure of information details
3.1 We reserve the right to disclose your Collected information details to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of TUKUTANE ONLINE, our Users, customers, partners, other web site users or anyone else who could be harmed by such activities.
3.2 We also reserve the right to disclose Collected Details in response to a subpoena, a writ of summons or other judicial order or when we reasonably believe that such disclosure is required by law, regulation, or administrative order of any court, Governmental or regulatory authority.
3.3 If we have a reason to believe that a particular user is in breach of the terms and conditions or any agreements with us, then we reserve the right to make public or otherwise disclose such user's Collect Details to pursue our claim or prevent further injury to TUKUTANE ONLINE or others.
4. Privacy of Third Party
4.1 TUKUTANE ONLINE cannot be held liable for the privacy/confidentiality practices employed by third party to whom we direct our visitors. The privacy policy of such parties may differ from ours, and we may not have any control over the Details that you submit to such third parties or co-branded sites. We recommend that you read the confidentiality declaration on each website you visit.
5. Security Measures
5.1 We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of Details.
5.2 No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your Details, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any Details you transmit to us and you do so at your own risk.
6. Changes to Privacy Policy
6.1 We reserve the right to modify our Privacy Policy from time to time without notifying users. We recommend that you consult this Privacy Policy on a regular basis. You are deemed to have understood and agreed that all Collected Details (whether collected prior to or after the new policy became effective) shall be governed by the newest Privacy Policy then in effect. If you do not agree to the new changes in our Privacy Policy, you should contact TUKUTANE ONLINE in writing and specifically request that we return and/or destroy all copies of all or part of your Collected Details in our possession.
7. Your Feedback
7.1 TUKUTANE ONLINE welcomes your continuous input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to our email.
8. Cookie
We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. Using our website means you are agreeing to the use of cookies.
8.1 What are cookies?
Cookies are data files stored on your computer or mobile devices when you visit a website. These cookies recognize you the next time you visit the same website. And with the stored cookies, website owners can provide you with better Details and an enhanced experience.
8.2 How do we use cookies?
We use cookies to distinguish you from other users of our website and to provide a browsing experience that is unique to you. The use of cookies helps us improve our site usage and performance and helps us better understand your needs and your preferences when visiting our website. We use a third-party service provider for the analysis of our site's usage and performance. The collected Details will be used for the purpose of analyzing site usage and performance and providing other services and advertisement delivery.
8.3 How do you block cookies?
Most browsers allow you to refuse cookies and you are always free to decline our cookies. You may block our cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you block our use of cookies, the functionality of this website can be restricted and may affect your user experience.
8.4 Provided personal Details to third parties
We provide personal Details such as Cookies, IP addresses, etc., to third parties. The provided personal Details to third parties is stored in other countries and is used for the following purposes.
Usage of the Provided Personal Details
- Site Usage Analysis
- Advertisement Delivery
- Sales Activities
Provisions for Third Parties
- Meta (Facebook, Instagram)
- Outsourcing Companies
8.5 Contact Details
When you need to delete your Details, please contact us by email at info@tukutaneonline.com